I've had both positive and negative experiences. First windshield they put in for me was great. When replacing that one because of a crack, I had a terrible experience. I have an obnoxious whistle with the new one. They did put a good amount of time trying to fix it (which I both appreciated, and would expect from professionals). I tried compromising and to be reasonable, feeling like I shouldn't have to shoulder extra cost for this new problem. My car was missing the side panel to the windshield (wasn't a problem w the previous windshield), and I was told after the new windshield was in that that was a problem and I was probably "lucky" that it wasn't happening before. When I asked that they not mark up the part that I needed or charge me for extra labor, I was told that I was "irritating" them. Perhaps that was an unreasonable request, although things seemed to quickly deteriorate based on that proposal as opposed to be negotiated.
Bill does excellent work! I have always been completely satisfied with the windshields I have had replaced, the beautiful glass table top, my awesome glass shower enclosure. The customer service is great! Bill and his employees are an asset to our community.
Bill's Quality Glass has done fantastic work for my family. Every windshield is replaced to the highest industry standard and he will go out of his way to take pictures of potential problems and walk you through the install. Bill is a great guy with years of industry experience. You can't go wrong with Bill's.
In the end I have a car w a new problem and the feeling like they just wanted me to go away. Besides this experience, I have heard and experienced good professional work from them. And, when things went wrong I found the customer service to be abrasive.
Great fast honest service
We cracked our windshield while on vacation. They went out of their way to fix it quickly for us. Great service!
Bill S Quality Auto Glass is a US Car Repair based in Lander, Wyoming. Bill S Quality Auto Glass is located at 4 N Fork Rd, Lander, WY 82520, USA.
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